Every hour our servers do a back up maintenance. In that 1 minute of maintenance there might be a "Network Error" appearing on the screen. This will only last 30 seconds to 1 minute. Please wait and try again and the "Network Error" will go away.
Again for any other issues please check out our Trouble shooting Guide.
Please note on June 4th, 2020 our BIOS Precisiontemp App was updated and is now working for iOS users.
Thank you for your patience.
June 3rd, 2020
Please note that our BIOS Precisiontemp App is currently not working for iOS users. Our team has been working with ITunes to get this resolved as quickly as possible. There will be an update to the App in 48 hours that will resolve this issue.
The Ear Thermometer does work independently of the App.
The Ovulation Thermometer will also continue to work independently of the App as long as it has already been paired/synced to the App. If you have a new Ovulation Thermometer you do have to do an initial sync to the App to be able to get the Thermometer working. Unfortunately until the App is working it will not be able to sync and take temperatures. If you have an second device that runs Android, you can register a secondary e mail on that device to do the initial set up to sync the thermometer to the App so that it will start working. Then when the iOS is up and running you can register your main e mail on that platform and download the reading from the Thermometer into the App. Please note do not use the same e mail on both iOS and Android, it will not work correctly.
Our team is working diligently to get this resolved as quickly as possible.
There is no issues with the Android version of the App.
We thank everyone for their patience.
BIOS Medical ___________________________________________________________________________________________
To Our App Users,
With the launch of both App’s last week and over the weekend we have noticed a few issues that need to be addressed.
Users looking for the BP Tool Box:
Please note; that the one of features in the update was a new look, icon and name. When searching for the App please search for BPIQ. Please do not put any spaces in BPIQ. You can also click on the link below:
Please update the app from the app store with the latest version published May 6th, 2020.
For some users that already downloaded the App last week there was an update to the App. For some it will update automatically and for others you will have to go into the App store and update it there.
You will have to allow the App to access your Bluetooth for the Blood Pressure machine to communicate correctly.
When updated and you encounter the 'Network Error' please uninstall the app completely, restart your device and re-download the from the App store.
Please that the one of the updates was a new look and icon and name. When searching for the App please search for BPIQ. Please do not put any spaces in BPIQ. You can also click on the link below:
Please note; There was an update to the App this morning. It is live on Google Play which should solve any and all crash issues. Those with the BPIQ App from last week can still login; this update fixes the crash errors for older Android devices.
Uninstall the current version of the App on your device
Go to the Google Play store and look for BIOS BPiQ App
Install the new App
Please that the one of the updates was a new look and icon. You will be able to find the app under BIOS Precisiontemp. You can also click on the link below: