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Collection: BIOS BPiQ and Precisiontemp App Updates

BIOS Diagnostics Precision Series 12.0 Protocol® 7D MII - BD252 (w/App)

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$149.99
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BIOS Diagnostics Precision Series 4.0+ Compact Blood Pressure Monitor - BD323 (w/App)

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$84.99
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Precisiontemp Digital Ear Thermometer (w/App)

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$84.99
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UPDATES

(June 1, 2022)

We are pleased to announce that our BIOS Servers are back up and running.

Users on both iOS and Android platforms would have been experiencing “Network Errors” when trying to log into our BIOS apps. All connections have been restored and users can continue to use the apps as intended.

We thank everyone again for their patience during the unexpected outage. 

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(May 24, 2022)

We are aware of the BPiQ App issues and we are working on the fixes. The app is currently unable to establish a connection with the server. This means Android and iOS applications will be getting Network Errors Pop-Ups or the app will shut down. Our team has already started working on re-establishing the connection to the server. Please await for further updates. We thank you for your patience.

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(May 19, 2022)

To our Valued iOS Users,

We appreciate your patience while we have been working through making the BPiQ app compatible with iOS 15.4.1. 

We have a few large updates being launched over the coming weeks with this first update going live in the coming days. For some, you may notice that the app will look a little different, rest assured this is temporary.

This update also has the following fixes:

  • Network Error messages/Bluetooth Stability & Connectivity Issues/Syncing Issues
  • Exporting your measurements to a workable CSV file by email
  • BPiQ app is compatible with iOS 14-15.4.1

We want to keep our users as informed about the app updates as possible.  In saying that, there are some features throughout the app that are still not functioning as they should.  When iOS 15.4.1 launched, our app become incompatible with the update.  Our main focus was to get the app up and running so you could sync your BIOS Blood Pressure Machine measurements to the app and download those important readings.  

Here is the list of features still being worked on:

  • Updating the navigation and menu selection
  • For iPad users, the graphs are not responding to the size of an iPad screen. 
  • Permanently deleting measurements
  • Symbols may appear in the user name field
  • Apple Health Sync

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(May 6, 2022)

Our team has been working through the various issues with the connectivity and Bluetooth. They are still working on fixes for this issue with iOS 15.4.2.

We thank you for your patience and apologize for the inconvenience. Please continue to check back for status updates.

 

Data Syncing Troubleshooting:

Step 1: Make sure the BP device is off
Step 2: Disconnect BP Device Bluetooth connection in the settings of the App
Step 3: Log out of the App and make sure to Quit the Apps in the background of the device
Step 4: Log back into the APP then turn on the BP Device
Step 5: In the App, Go to Settings -> Bluetooth -> Accept the permission -> Select Device -> Confirm the connection
Step 6: Wait for the data syncing process to start the Bluetooth connection pop-ups will appear and the information should start to sync 
Step 7: Go to the Measurement Screen to review the data

BIOS Medical

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(May 3, 2022)

Recently Apple released their latest software: Apple iOS 15.4.1.

Due to this software update, many permissions related to Bluetooth have changed. Like many other Apps, the BPiQ App is experiencing connectivity issues. Our team is working diligently on fixing the connectivity problems and we hope everything will be resolved by the end of this week.

Please check back for further status updates. We apologize for the inconvenience and thank you for your patience.

BIOS Medical

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(May 2, 2022)

Both apps have been updated and are now LIVE on the Apple and Google Play store:

iOS version v2.1 (12.0) – compatible with devices 14.4 to 15.4.1

Android version 3.3.9 – compatible with devices 8 to 11

BIOS Medical

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(April 4, 2022)

An Android 12 update this month has caused some log-in conflicts with our BPiQ app. Our BIOS team is actively working on correcting these conflicts. Please note the BPiQ Android App is now currently compatible with Android devices 6.0 to 11.0. Please continue to check our website or the Google Play Store for further App updates. We appreciate your patience. Thank you

BIOS Medical

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March 21, 2022

An Android 12 update this month has caused some log-in conflicts with our BPiQ app. Our BIOS team is actively working on correcting these conflicts. Please note the BPiQ Android App is now only compatible with Android devices 8 and up. Please continue to check our website or the Google Play Store for further App updates. We appreciate your patience.

Thank you,

BIOS Medical

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** UPDATE** 

September 24th, 2020

Please note our BIOS Apps was updated and are now working.

Troubleshooting Guide Click here

Thank you for your patience.

BIOS Medical

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September 1st, 2020

To our App Users;

Every hour our servers do a back up maintenance.  In that 1 minute of maintenance there might be a "Network Error" appearing on the screen.  This will only last 30 seconds to 1 minute.  Please wait and try again and the "Network Error" will go away.

Again for any other issues please check out our Trouble shooting Guide.

Troubleshooting Guide Click here

Thank you,

BIOS Medical

__________________________________________________________________________________________

August 24th, 2020

Please note our BIOS Apps was updated and are now working.

Troubleshooting Guide Click here

Thank you for your patience.

BIOS Medical

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August 11th, 2020

Please note both of our App's are experiencing server issues currently.   You may receive the "Network Error" message.

We apologize for the inconvenience this has caused to our users and we are working on having this corrected as soon as possible.

Thank you,

BIOS Medical

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August 6th 2020

Please note our BIOS Apps was updated and are now working.

Thank you for your patience.

BIOS Medical

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July 30th 2020

To Our App Users,

Please note both of our App's are experiencing server issues currently.  

We apologize for the inconvenience this has caused to our users and we are working on having this corrected as soon as possible.

Thank you,

BIOS Medical

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July 7th 2020

To Our App Users,

Please note both of our App's were having some server issues this morning.  

They both have been corrected and should be back up and running.

We apologize for the inconvenience this has caused to our users.

Thank you,

BIOS Medical

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June 8th, 2020

BIOS Precsiontemp 

Please note on June 4th, 2020 our BIOS Precisiontemp App was updated and is now working for iOS users.

Thank you for your patience.

BIOS Medical

June 3rd, 2020

BIOS Precisiontemp

Please note that our BIOS Precisiontemp App is currently not working for iOS users. Our team has been working with ITunes to get this resolved as quickly as possible. There will be an update to the App in 48 hours that will resolve this issue.

The Ear Thermometer does work independently of the App.

The Ovulation Thermometer will also continue to work independently of the App as long as it has already been paired/synced to the App. If you have a new Ovulation Thermometer you do have to do an initial sync to the App to be able to get the Thermometer working. Unfortunately until the App is working it will not be able to sync and take temperatures. If you have an second device that runs Android, you can register a secondary e mail on that device to do the initial set up to sync the thermometer to the App so that it will start working. Then when the iOS is up and running you can register your main e mail on that platform and download the reading from the Thermometer into the App. Please note do not use the same e mail on both iOS and Android, it will not work correctly.

Our team is working diligently to get this resolved as quickly as possible.

There is no issues with the Android version of the App.

We thank everyone for their patience.

BIOS Medical
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To Our App Users,

With the launch of both App’s last week and over the weekend we have noticed a few issues that need to be addressed.

Users looking for the BP Tool Box:



Apple Users:

  • Please note; that the one of features in the update was a new look, icon and name.  When searching for the App please search for BPIQ.  Please do not put any spaces in BPIQ.  You can also click on the link below:
https://apps.apple.com/us/app/bpiq/id1145952849
  • Please update the app from the app store with the latest version published May 6th, 2020.
  • For some users that already downloaded the App last week there was an update to the App.  For some it will update automatically and for others you will have to go into the App store and update it there.
  • You will have to allow the App to access your Bluetooth for the Blood Pressure machine to communicate correctly.
  • When updated and you encounter the 'Network Error' please uninstall the app completely, restart your device and re-download the from the App store.

Android Users:

  • Please that the one of the updates was a new look and icon and name. When searching for the App please search for BPIQ. Please do not put any spaces in BPIQ. You can also click on the link below:

https://play.google.com/store/apps/details?id=com.ihealthystar.kawin.toolbox.bpiq

  • Please note; There was an update to the App this morning.  It is live on Google Play which should solve any and all crash issues.  Those with the BPIQ App from last week can still login; this update fixes the crash errors for older Android devices. 
  • Uninstall the current version of the App on your device
  • Go to the Google Play store and look for BIOS BPiQ App
  • Install the new App


BIOS Precisiontemp:



Apple Users:

  • Please that the one of the updates was a new look and icon.  You will be able to find the app under BIOS Precisiontemp.  You can also click on the link below:
https://apps.apple.com/us/app/precision-temp/id1335859593
  • Please update the app from the app store with the latest version published May 6th, 2020.
  • You will have to allow the App to access your Bluetooth for the Blood Pressure machine to communicate correctly.
  • When updated and you encounter the 'Network Error' please uninstall the app completely, restart your device and re-download the from the App store.

Android Users:

  • Please that the one of the updates was a new look and icon.  One of the issues is that the look up is not working and we are in the process of correcting this. 
  • You can also click on the link below:
https://play.google.com/store/apps/detailsid=com.ihealthystar.kawin.precisiontemp.bpiq
  • UNINSTALL the current version of the App on your device and restart your device
  • Install the new App

We thank everyone again for their continued patience.

BIOS Medical